Refund Policy
Refund Policy
Last Updated: August 19, 2026
Thank you for using KITT, provided by KITTZONE (“we”, “us”, or “our”).
This Refund Policy explains the terms applicable to purchases and subscriptions made through KITTZONE.COM for access to the KITT application and related digital services.
By purchasing or subscribing to KITT, you acknowledge that you have read and understood this Refund Policy.
1. 1-Day Trial Period
KITT may offer a 1-day trial period for eligible new customers.
The trial allows you to test the KITT service before being charged for a paid subscription.
When the 1-day trial ends, your selected subscription will automatically begin and the applicable subscription fee will be charged using your selected payment method, unless you cancel before the trial period expires.
You are responsible for cancelling your subscription before the end of the trial period if you do not wish to continue with the paid service.
The trial offer may be limited to one trial per customer, account, payment method, or other eligibility criteria.
2. Refunds After the Trial Period
Once the 1-day trial period has ended and a subscription payment has been successfully processed, subscription payments are generally non-refundable.
However, we may consider a refund request in cases where:
KITT is technically unavailable or substantially unusable;
the service does not function substantially as described;
you were charged due to a technical error on our part;
you were charged after successfully cancelling your subscription;
a duplicate payment was processed;
or a refund is required under applicable consumer protection law.
Refunds are not normally provided simply because you changed your mind, did not use the service, or forgot to cancel before the end of the trial period.
3. Technical Problems
If you experience technical problems with KITT, please contact us before requesting a refund.
We will make reasonable efforts to investigate and resolve the problem.
If we are unable to provide the service substantially as described and the problem cannot reasonably be resolved, we may, at our discretion and subject to applicable law, provide a refund or another appropriate remedy.
4. Accidental or Unauthorized Payments
If you believe you have been charged incorrectly, please contact us as soon as possible.
For unauthorized transactions, we may request information necessary to verify the transaction and determine whether a refund is appropriate.
You should also contact your payment provider if you believe your payment method has been used without authorization.
5. Cancellation
You may cancel your KITT subscription at any time.
Cancellation prevents future subscription charges but does not automatically create a refund for a payment that has already been made.
Unless otherwise required by applicable law, you will normally retain access to the paid service until the end of the billing period for which you have already paid.
To avoid being charged, you should cancel your subscription before the next billing date and, where applicable, before the end of the 1-day trial period.
6. European Union and EEA Consumer Rights
Nothing in this Refund Policy is intended to limit or exclude any mandatory rights you may have under applicable consumer protection laws.
If you are a consumer located in the European Union, European Economic Area, or another jurisdiction providing statutory cancellation or refund rights, those rights continue to apply.
Where applicable, you may have a statutory right to withdraw from a contract for digital services within the legally prescribed withdrawal period.
If you expressly request that the KITT digital service begins before the end of the applicable withdrawal period, you acknowledge that the service may begin immediately. Where permitted by applicable law, this may affect your right to withdraw or may result in a proportionate charge for services already supplied.
Nothing in this section affects mandatory statutory rights that cannot legally be waived.
7. Refund Requests
To request a refund, please contact KITTZONE support and provide:
Your full name;
The email address associated with your KITT account;
The date of purchase;
The amount charged;
Your order or transaction ID, if available;
The reason for your refund request.
Refund requests should be sent to:
We may request additional information to verify your purchase.
8. Refund Processing
If a refund is approved, the refund will normally be issued to the original payment method used for the purchase.
The time required for the refund to appear in your account depends on your bank, card issuer, payment provider, or other payment service.
If your purchase was processed by a third-party payment provider, the refund may also be subject to that provider’s processing procedures.
9. Subscription Renewals
KITT subscriptions may automatically renew according to the subscription plan selected at the time of purchase.
You are responsible for cancelling your subscription before the next renewal date if you do not wish to continue.
A renewal payment that has already been processed is generally non-refundable unless otherwise stated in this policy or required by applicable law.
10. Changes to the Service
KITT is continuously developed and updated. Features, voice capabilities, AI functionality, integrations, and other elements of the service may change over time.
Changes to individual features do not automatically entitle you to a refund, provided that the overall service continues to be substantially as described.
If KITT becomes permanently unavailable, or if a significant change materially affects the service you have purchased, we will handle the situation in accordance with applicable law.
11. Abuse of the Refund Policy
We reserve the right to reject refund requests where we reasonably determine that the refund system is being abused, including repeated refund requests, fraudulent activity, misuse of trial offers, or other attempts to obtain the service without payment.
This does not affect any mandatory consumer rights.
12. Contact
If you have questions regarding this Refund Policy or your purchase, please contact:
KITTZONE
Website: KITTZONE.COM
Email: contact@kittzone.com
We will review refund requests on a case-by-case basis where appropriate and in accordance with applicable law.
13. Policy Updates
We may update this Refund Policy from time to time.
Any changes will be published on this page with an updated “Last Updated” date.
KITTZONE
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